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Articles

Article DNS Zone Templates
This is a very advanced feature that allows you to set default dns records that are created...
Views: 623
Article Do you support boxtrapper?
We find that boxtrapper increases spam, therefore we do not support it.
Views: 821
Article How can I add a mailing list?
1. Log into cPanel and click the "Mailing List" icon under the Mail section. 2. Enter the list...
Views: 633
Article How can I check an email address disk usage/quota?
1. Log into your cPanel and click the "Email Accounts" icon under the Mail section. 2. At the...
Views: 693
Article How do I access webmail?
1. Open up your favorite web browser2. In the address bar type yourdomain.com/webmail3. Under...
Views: 628
Article How do I change my mx record?
1.  Log into your cPanel and click the "MX entry" icon under the Mail section. 2.  Select the...
Views: 434
Article How do I change the password for an email address?
1. Log into your cPanel and click "Email Accounts" under the Mail section. 2. The bottom of the...
Views: 425
Article How do I change the quota of an email address?
1. From cPanel click the "Email Accounts" icon under the Mail section. 2. Click "Change Quota"...
Views: 1107
Article How do I create an auto responder?
1. Log into cPanel and click the "Auto Responders" icon under the Mail section. 2. Click the...
Views: 608
Article How do I create an e-mail forwarder?
1. Log into cPanel and click the "Forwarders" icon under the Mail section. 2. On the next page...
Views: 626
Article How do I delete an email address?
1. Log into your cPanel and click on the "Email Accounts" icon under the Mail section. 2. Find...
Views: 882
Article How many e-mails can I send?
You are allowed to send out 300 e-mails per hour per hosting account.Note: This is not per...
Views: 760
Article I am getting a message that my mailbox is full?
Go into your Junk/Bulk/Spam Folder and empty it out. Those folders tend to fill up quickly...
Views: 842
Article I can not Send E-mail!
Try changing your outgoing SMPT port to 26 instead of 25 and that should fix the issue. A lot of...
Views: 735
Article I can't send email to yahoo, gmail, hotmail, etc.
This is most likely means you are blacklisted. Please submit a ticket to our technical support...
Views: 503
Article Someone is using my email (domain) to send spam!
This is called "collateral spam" This is someone faking your email address in a mail application...
Views: 476
Article What do you do about my email account’s security?
We have set up SPF records for all the domains hosted on our servers, so other remote mail...
Views: 607
Article What is a default e-mail address?
A default address is an e-mail address that is setup to catch any incoming e-mail to your server...
Views: 676
Article Why are my emails to Yahoo are being delayed?
his is caused by a new spam fighting feature with Yahoo Mail called Grey Listing. For more...
Views: 522

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